Clear, straightforward writing can be the most efficient way to share essential information with a broad readership. Our editing, mentoring, and training services can help you increase the clarity and accessibility of your organization’s print- and web-based materials.

Editing and training address the central tenets of plain language communication:

  • Awareness and understanding of the reader
  • Foregrounding of main ideas
  • Control of sentence and paragraph length
  • Appropriate use of headings and graphic elements

A special focus of our work is providing accessible life skills information for readers whose literacy skills are not strong, either because they are non-native speakers of English or because their education has been limited in some way. We ensure that information on essential life topics such as nutrition, health, personal finance, and consumer protection is presented in accessible language and formats.

Representative Projects and Presentations
  • Workshop presentations on writing for adult emerging readers, State of Connecticut Department of Consumer Protection
  • Training, mentoring, and expertise on communicating fraud prevention and financial literacy information, Federal Trade Commission Bureau of Consumer Protection
    • Trained and guided staff in writing content for consumer.gov and consumidor.gov websites
    • Served as subject matter expert for usability study on the websites
    • Developed teaching materials for adult educators using the websites
  • Expertise and curriculum development, National Council of La Raza
    • Subject matter expert for development of teaching materials on civics, civil rights and responsibilities, and navigating public institutions
    • Developer of teaching materials to accompany Padres Comprometidos parent engagement program
  • “Web design for users with limited reading proficiency” presentation at North Carolina State University, May 2016
  • “Internet usability and relevance: Promoting digital inclusion with Consumer.gov.” In I. Van de Craats & J. J. Kurvers (Eds.), Low-Educated Second Language and Literacy Acquisition: Proceedings of the 10th Symposium. Nijmegen, Netherlands: Centre for Language Studies, 2015
  • Work Readiness Oral Language Test, Center for Applied Linguistics
    • Subject matter expert for development of test items and overall test structure/content
  • National Work Readiness Credential, SRI International
    • Subject matter expert for development and refinement of math, reading, and on-the-job situational judgment assessment items
  • Workplace Literacy Program, Office of the Architect of the U.S. Capitol
    • Coordinator: Program provided literacy and work readiness instruction for native and nonnative speakers of English from basic literacy through GED preparation
  • Workplace Literacy Program, Office of the Sergeant at Arms, U.S. Senate
    • Coordinator: Program provided literacy and work readiness instruction for native and nonnative speakers of English from basic literacy through GED preparation